Why invest in a culture of security: Resilience

This inaugural post in a multi-part blog series examines how organizations can derive value from cultivating a security-focused culture. The discussion focuses specifically on resilience — the capacity to endure and recover from critical events and transformations.

The Business Case for Resilience

When organizations face significant cybersecurity incidents, they confront substantial expenses, operational disruptions, and reputational harm. The financial toll frequently proves insurmountable, causing companies to fail. Recovery periods extend considerably, creating widespread anxiety among staff, clients, and partners.

Organizations that prioritize resilience planning recover more rapidly, thereby limiting financial damage, operational impact, and organizational stress. This approach recognizes that employees are the key resources in most modern organisations.

The Human Element

Security incidents generate profound psychological consequences for staff members. Workers worry about employment stability, their capacity to complete daily responsibilities, and how disruptions will affect their routines. Additionally, they experience guilt, questioning whether their actions contributed to the breach.

These psychological dimensions receive insufficient attention in conventional continuity and incident response frameworks. Preparing personnel for inevitable incidents and clarifying expectations beforehand substantially mitigates these concerns.

The Praxis Process Framework

Praxis advocates implementing the iterative seven-step Praxis Process:

1. Build a Baseline
2. Define goals
3. Identify and describe the gaps
4. Select target audience
5. Design interventions
6. Deploy interventions
7. Review and report

This methodology enables organizations to understand organizational and employee requirements for incident readiness, thereby establishing genuine resilience.