The SAT elephant in the room
Blog about the need for CISOs to engage in their security awareness training programs by making sure they have the right metrics to measure improvements.
Many organizations aim to build a resilient security culture through employee training and threat awareness. However, CISOs often struggle to demonstrate measurable returns on security awareness training (SAT) investments, according to recent research.
While SAT has become essential for protecting the human element of cybersecurity, implementation proves more complex than simply selecting a vendor. Successful programs require genuine employee engagement tailored to organizational contexts.
The Core Challenge
A persistent obstacle emerges from vendor incentives. As one CISO noted in recent research, “many vendors just want to make money with it.” This misalignment between vendor interests and customer security outcomes creates friction.
However, security leaders bear responsibility for identifying and implementing controls suited to their unique environments. Organizations must recognize that no universal solution exists for training needs across all employees.
The Data Problem
Most organizations collect substantial behavioral data but struggle identifying relevant metrics. The challenge isn’t data scarcity — it’s transforming raw information into actionable insights that demonstrate program effectiveness.
The Solution
Praxis Security Labs helps organizations convert employee behavior data into meaningful KPIs and reports that document ROI, identify high-performing program components, and highlight areas requiring adjustment.
Human risk management requires moving beyond awareness to measurable, strategic security outcomes.
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